Melano Office Chair Ergonomic Office Chair for Modern Workspaces

Yes. It combines comfort with a modern aesthetic, making it ideal for home offices or study rooms.

Yes. It is designed for extended daily use.

Yes. It accommodates a variety of body types and work environments.

Shipping fees start from EGP 220 for deliveries within Cairo and Alexandria.

For other governorates, the customer covers any additional cost based on location and distance.

In case of a manufacturing defect or any issue covered under warranty, Deskiy will cover:

• Transportation costs
• Or any service required to resolve the issue

Yes, fast delivery is available.

However, it depends on the product type and availability:

For individual customers:

• Some ready-made products can be delivered within 3 to 10 days, depending on the item.
• Customers can also choose store pickup for urgent needs.

We offer a variety of payment options to ensure a smooth purchasing experience:

• Visa / MasterCard / Debit cards
• All e-wallets
• Installment solutions through multiple providers such as Banque Misr, National Bank of Egypt, and Emirates NBD
• Platforms like Souhoola, Aman, and Apple Pay

We are continuously working on adding more options to provide greater flexibility.

Yes, cash on delivery is available.

All our products come with a warranty of up to 24 months

It includes technical support and maintenance for issues that arise during the warranty period, even in cases of misuse, with a fast response time.

In many cases, we:

• Send a technician for inspection.
• Provide an immediate solution.
• Or share a quick instructional video for simple fixes.

During the warranty period, we cover the service cost based on the case and warranty policy.

We always aim to support our customers, even in non-standard cases. Our technical team evaluates the situation and works to provide a practical solution, even if the issue resulted from improper use. In many cases, we still offer maintenance and technical support, reflecting our commitment to customer care.

Yes, in accordance with our return and exchange policy and Egyptian consumer protection regulations, customers can request a return or exchange within 14 days of delivery. In most cases, we recommend partial maintenance or repair instead of full replacement, as it is usually faster and more efficient.

* Full replacement may be offered in exceptional cases, based on technical evaluation.

After the return period ends, any issues are handled through maintenance and technical support services rather than full replacement, depending on the product's condition

Currently, many of our products, especially chairs, are delivered fully assembled and ready to use. As we expand our product range, we may offer items that are delivered unassembled, along with:

• Assembly video guides
• User manuals

On-site installation can also be arranged for an additional fee, depending on the product and location.

We offer two main categories:

• Fully imported products with ready stock and fast delivery (as quick as 3 days)
• Imported products with local assembly, offering wider availability and longer stock duration

Yes, our team includes specialized engineers who help with:

• Understanding your space
• Analyzing usage needs
• Recommending suitable sizes
• Suggesting practical solutions
• Reducing wasted space and cost

We don’t just recommend products, we diagnose needs and deliver the right solution

Product availability is constantly updated through our internal system, so stock may vary. Our team always confirms real-time availability during recommendation or at the time of order.

Yes, installment and flexible payment options are available through multiple banks, financing partners, and payment platforms, depending on availability and provider terms at the time of purchase.